Customer service

Below you'll find answers to common questions about our service.

About the service

How does Internet.ie work?

By filling out and submitting the form on Internet.ie, we will match you with internet providers that can offer you a suitable broadband deal. These companies will then contact you and give you their best offers.

Seeing as the providers know that they're competing to win you as their customers, they'll give you their best offers right away. Sometimes, they may even offer you a deal that isn't readily available to anyone else online.

Once you have the offers, you can compare and choose the one you prefer. If you're not happy with any of the offers, you're free to decline all of them. Our service is free and non-binding.

Is Internet.ie operated by an internet provider?

No, we're an independent player in the business, owned by the Norwegian company Nettbureau. Read more about us.

Does it cost anything to use the service?

No, our service is completely free and non-binding for you.

How do you make money if the service is free?

Our partners pay us a small commission whenever we put interested customers in touch with them.

Is it safe to use Internet.ie?

Yes. We handle your details according to the GDPR, and they are kept safe in our proprietary data management program. The internet providers cannot use your data for anything other than to give you offers on broadband deals according to your preferences.

You can read more in our Privacy policy.

Other

I couldn't find the answer to my question. What should I do?

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